Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1. Performance Parts/
                  2. Driveline

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                  Driveline

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                  27 resultsfor "Driveline"
                  Pressure Plate Bolt and Dowel Kit

                  Pressure Plate Bolt and Dowel Kit

                  SKU: M6397B46

                  $20.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Mustang 2015-2021 Bullitt White Shift Knob

                  Mustang 2015-2021 Bullitt White Shift Knob

                  SKU: M7213M8B

                  $145.00

                  Shipping: Ships by Jan. 30
                  Pickup: Free at Dealer
                  Mustang Carbon Fiber Shift Knob

                  Mustang Carbon Fiber Shift Knob

                  SKU: M7213MCF

                  $115.00

                  Shipping: Ships by Jan. 30
                  Pickup: Free at Dealer
                  Mustang Short Throw Shifter Kit

                  Mustang Short Throw Shifter Kit

                  SKU: M7210M8C

                  $390.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  2015-2025 MUSTANG ANODIZED TITANIUM SHIFT KNOB

                  2015-2025 MUSTANG ANODIZED TITANIUM SHIFT KNOB

                  SKU: M7213T

                  $400.00

                  Shipping: Ships by Jan. 30
                  Pickup: Free at Dealer
                  2015-2023 Super 8.8" IRS RING AND PINION INSTALLATION KIT

                  2015-2023 Super 8.8" IRS RING AND PINION INSTALLATION KIT

                  SKU: M4210B3

                  $195.00

                  Shipping: Ships by Jan. 30
                  Pickup: Free at Dealer
                  Mustang 2015-2024 Automatic IRS Pinion Flange

                  Mustang 2015-2024 Automatic IRS Pinion Flange

                  SKU: M4851M8A

                  $85.00

                  Shipping: Ships by Jan. 30
                  Pickup: Free at Dealer
                  Mustang 1986-2004 Pinion Flange 8.8" Axle

                  Mustang 1986-2004 Pinion Flange 8.8" Axle

                  SKU: M4851C

                  $60.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Mustang GT350R Half Shaft Kit

                  Mustang GT350R Half Shaft Kit

                  SKU: M4130M8S

                  $510.00

                  Shipping: Ships by Jan. 30
                  Pickup: Free at Dealer
                  123
                  1 - 9 of 27 results