Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Performance Parts/
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Mustang 1979-2004 Hurst T-5/T-45 Shifter

Mustang 1979-2004 Hurst T-5/T-45 Shifter

SKU: M7210M

$325.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 1986-2014 8.8" Axle Girdle Cover Kit

Mustang 1986-2014 8.8" Axle Girdle Cover Kit

SKU: M4033G2

$290.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2009-2017 8.8" 4x4 Front 4.10 Ring Gear and Pinion

F-150 2009-2017 8.8" 4x4 Front 4.10 Ring Gear and Pinion

SKU: M420988410F

$225.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

GT350R EXTENDED WHEEL STUD AND NUT KIT

GT350R EXTENDED WHEEL STUD AND NUT KIT

SKU: M1107F

$270.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

BRONCO/RANGER M220 RING GEAR AND PINION 5.13 RATIO

BRONCO/RANGER M220 RING GEAR AND PINION 5.13 RATIO

SKU: M4209513

$350.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco/Ranger M220 Rear End Ring and Pinion Installation Kit

Bronco/Ranger M220 Rear End Ring and Pinion Installation Kit

SKU: M4210R

$225.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty Limited Slip Front Differential

Super Duty Limited Slip Front Differential

SKU: M4204SDLS

$495.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

MUSTANG/GT350 EXTENDED WHEEL STUD AND NUT KIT

MUSTANG/GT350 EXTENDED WHEEL STUD AND NUT KIT

SKU: M1107E

$270.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 1986-2020 8.8" 3.73 Ring Gear and Pinion

Mustang 1986-2020 8.8" 3.73 Ring Gear and Pinion

SKU: M420988373

$290.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

10 - 18 of 46 results