Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Focus-ST 6 Speed Black Carbon Fiber Shift Knob

                  Focus-ST 6 Speed Black Carbon Fiber Shift Knob

                  SKU: M7213FSTCF

                  $115.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2023 Super 8.8" IRS RING AND PINION INSTALLATION KIT

                  2015-2023 Super 8.8" IRS RING AND PINION INSTALLATION KIT

                  SKU: M4210B3

                  $195.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit with Carbon Discs

                  Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit with Carbon Discs

                  SKU: M4700C

                  $195.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Carbon Fiber Shift Knob

                  Mustang Carbon Fiber Shift Knob

                  SKU: M7213MCF

                  $115.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Shift Knob 6-Speed

                  Ford Performance Shift Knob 6-Speed

                  SKU: M7213M8A

                  $110.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
                  Add to Cart
                  9" Daytona Pinion Bearing Retainer

                  9" Daytona Pinion Bearing Retainer

                  SKU: M4614B

                  $135.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
                  Add to Cart
                  8.8" Ring and Pinion Installation Kit

                  8.8" Ring and Pinion Installation Kit

                  SKU: M4210C3

                  $165.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2015-2021 Bullitt White Shift Knob

                  Mustang 2015-2021 Bullitt White Shift Knob

                  SKU: M7213M8B

                  $145.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  Mustang 1986-2014 8.8" Ring Gear and Pinion Installation kit

                  Mustang 1986-2014 8.8" Ring Gear and Pinion Installation kit

                  SKU: M4210B2

                  $170.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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