Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

SKU: M15200RDL

$365.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2020-2021 7.3L Gas Ignition Coil and Wire Set

Super Duty 2020-2021 7.3L Gas Ignition Coil and Wire Set

SKU: M12029SD73

$340.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2022 RIGID® Mirror Mounted Off-Road Lights

Bronco 2022 RIGID® Mirror Mounted Off-Road Lights

SKU: M15200KBML

$430.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

RIGID® Off-Road Under Body Amber Lighting Kit

RIGID® Off-Road Under Body Amber Lighting Kit

SKU: M15200RUNA

$295.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ranger RIGID® Ford Performance Hood Hinge-Mounted Off Road Light Kit

Ranger RIGID® Ford Performance Hood Hinge-Mounted Off Road Light Kit

SKU: M15200RHM

$430.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

RIGID® Off-Road Under Body/Rock White Light Kit

RIGID® Off-Road Under Body/Rock White Light Kit

SKU: M15200RUN

$415.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

RIGID Ford Performance Parts 40" Off-Road Light Bar Kit

RIGID Ford Performance Parts 40" Off-Road Light Bar Kit

SKU: M15200KR

$450.00

Pickup Required

Pickup: Free at Dealer

Mustang 2016-2017 5.0L Coyote Engine Ignition Coil Set

Mustang 2016-2017 5.0L Coyote Engine Ignition Coil Set

SKU: M12029M50E

$340.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

5.0L Coyote Engine Ignition Coil Set

5.0L Coyote Engine Ignition Coil Set

SKU: M12029M50C

$490.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

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