Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  7 results
                  Mustang 2011-2017 5.0L Coyote Cold Spark Plug Set

                  Mustang 2011-2017 5.0L Coyote Cold Spark Plug Set

                  SKU: M12405M50

                  $35.00

                  Shipping: Ships by Apr 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015 Coyote Auto Trans Engine Harness

                  Mustang 2015 Coyote Auto Trans Engine Harness

                  SKU: M12508M50A

                  $275.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 Red Starter Button Installation Kit

                  Mustang 2015-2017 Red Starter Button Installation Kit

                  SKU: M10B776MR

                  $55.00

                  Shipping: Ships by Apr 26
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoBoost Engine Cold Spark Plug Set

                  EcoBoost Engine Cold Spark Plug Set

                  SKU: M1240520T

                  $100.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2016-2017 5.0L Coyote Engine Ignition Coil Set

                  Mustang 2016-2017 5.0L Coyote Engine Ignition Coil Set

                  SKU: M12029M50E

                  $340.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ford Performance 5.0/5.2L HI-Energy Engine Ignition Coils

                  Ford Performance 5.0/5.2L HI-Energy Engine Ignition Coils

                  SKU: M12029M52

                  $625.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang Performance 5.0L Coyote Cold Spark Plug Set

                  Mustang Performance 5.0L Coyote Cold Spark Plug Set

                  SKU: M12405M50A

                  $85.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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