Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  GEN 4X COYOTE CONTROL PACK W/18-20 10R80

                  GEN 4X COYOTE CONTROL PACK W/18-20 10R80

                  SKU: M6017M50HAB

                  $2,650.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
                  Add to Cart
                  GEN 4X COYOTE CONTROL PACK W/ MANUAL TRANS

                  GEN 4X COYOTE CONTROL PACK W/ MANUAL TRANS

                  SKU: M6017M50HM

                  $2,650.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021 GEN 3 Coyote Control Pack for 2021 10R80 Transmission

                  Mustang 2021 GEN 3 Coyote Control Pack for 2021 10R80 Transmission

                  SKU: M6017M50BAA

                  $2,650.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2017 COYOTE 5.0L MANUAL TRANSMISSION CONTROL PACK

                  2015-2017 COYOTE 5.0L MANUAL TRANSMISSION CONTROL PACK

                  SKU: M6017504V

                  $2,560.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
                  Add to Cart
                  2011-2014 COYOTE 5.0L 4V Manual Trans Control Pack

                  2011-2014 COYOTE 5.0L 4V Manual Trans Control Pack

                  SKU: M6017A504VB

                  $2,475.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  5.2L MUSTANG GT500 ENGINE CONTROL PACK

                  5.2L MUSTANG GT500 ENGINE CONTROL PACK

                  SKU: M6017M52SC

                  $2,650.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
                  Add to Cart
                  7.3L Engine Control Pack for 10R140 Auto Trans

                  7.3L Engine Control Pack for 10R140 Auto Trans

                  SKU: M601773A

                  $2,750.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2021 GEN 3 COYOTE AUTOMATIC TRANSMISSION CONTROL PACK

                  Mustang 2018-2021 GEN 3 COYOTE AUTOMATIC TRANSMISSION CONTROL PACK

                  SKU: M6017M50BA

                  $2,650.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 COYOTE 5.0L MANUAL TRANSMISSION CONTROL PACK

                  Mustang 2018-2023 COYOTE 5.0L MANUAL TRANSMISSION CONTROL PACK

                  SKU: M6017M50B

                  $2,650.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
                  Add to Cart
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