Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD MUSTANG LOGO AIR BREATHER CAP: BLACK CRINKLE FINISH

                  FORD MUSTANG LOGO AIR BREATHER CAP: BLACK CRINKLE FINISH

                  SKU: 302221

                  $19.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD SLANT EDGE BREATHER POLISHED

                  FORD SLANT EDGE BREATHER POLISHED

                  SKU: 302438

                  $45.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Breather Cap with Ford Racing Logo

                  Black Breather Cap with Ford Racing Logo

                  SKU: M6766FRNVBK

                  $25.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  FORD MUSTANG LOGO AIR BREATHER CAP:CHROME

                  FORD MUSTANG LOGO AIR BREATHER CAP:CHROME

                  SKU: 302220

                  $17.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  Mustang 1963-2001 Exhaust Manifold Gaskets

                  Mustang 1963-2001 Exhaust Manifold Gaskets

                  SKU: M9448B302

                  $15.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  FORD SLANT EDGE BREATHER - GRAY

                  FORD SLANT EDGE BREATHER - GRAY

                  SKU: 302437

                  $45.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  FORD SLANT EDGE BREATHER - CHROME

                  FORD SLANT EDGE BREATHER - CHROME

                  SKU: 302439

                  $45.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  FORD SLANT EDGE BREATHER - BLUE

                  FORD SLANT EDGE BREATHER - BLUE

                  SKU: 302436

                  $45.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  BLACK FINISH AIR CLEANER NUT: RED FORD OVAL LOGO

                  BLACK FINISH AIR CLEANER NUT: RED FORD OVAL LOGO

                  SKU: 302339

                  $19.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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