Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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2018-2023 5.0L Coyote Oil-Air Separator RH

2018-2023 5.0L Coyote Oil-Air Separator RH

SKU: M6766A50A

$225.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 2.3L EcoBoost Oil-Air Separator RH

Mustang 2.3L EcoBoost Oil-Air Separator RH

SKU: M6766A23S

$250.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 2018-2022 Supercharger Coil Cover Kit

Mustang 2018-2022 Supercharger Coil Cover Kit

SKU: M9608M50SC

$225.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 2015-2023 2.3L EcoBoost Crankshaft

Mustang 2015-2023 2.3L EcoBoost Crankshaft

SKU: M630323EB

$375.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang GT 2015-2023 X-Pipe

Mustang GT 2015-2023 X-Pipe

SKU: M5251M8

$300.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 2.3L EcoBoost Oil-Air Separator LH

Mustang 2.3L EcoBoost Oil-Air Separator LH

SKU: M6766A23

$250.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 2015-2017 2.3L EcoBoost Performance Calibration Kit

Mustang 2015-2017 2.3L EcoBoost Performance Calibration Kit

SKU: M9603M4

$500.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 2015-2023 5.0L Coyote Oil Line Adaptor

Mustang 2015-2023 5.0L Coyote Oil Line Adaptor

SKU: M6881M50A

$260.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 2015-2023 2.3L EcoBoost High Performance Cams

Mustang 2015-2023 2.3L EcoBoost High Performance Cams

SKU: M625023EBH

$215.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

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