Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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FORD RACING COMPLETE DRESS UP KIT, BLACK CRINKLE FINISH

FORD RACING COMPLETE DRESS UP KIT, BLACK CRINKLE FINISH

SKU: 302500

$300.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2.3L EcoBoost Oil-Air Separator LH

Mustang 2.3L EcoBoost Oil-Air Separator LH

SKU: M6766A23

$250.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 1979-1995 351W/5.8L Engine Swap Oil Kit

Mustang 1979-1995 351W/5.8L Engine Swap Oil Kit

SKU: M6675A58

$290.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2011-2014 Boss Intake Manifold/Coyote Engine Dress Up Kit

Mustang 2011-2014 Boss Intake Manifold/Coyote Engine Dress Up Kit

SKU: M9680BOSS

$245.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang GT 2011-2014 X-Pipe

Mustang GT 2011-2014 X-Pipe

SKU: M5251MGTA

$285.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

FORD RACING LOGO DIE-CAST VALVE COVERS POLISHED

SKU: 302001

$215.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2015-2017 2.3L EcoBoost Performance Calibration Kit

Mustang 2015-2017 2.3L EcoBoost Performance Calibration Kit

SKU: M9603M4

$500.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2005-2010 Blue Ford Racing Coated 3-Valve Cam Covers

Mustang 2005-2010 Blue Ford Racing Coated 3-Valve Cam Covers

SKU: M6582FR3VBL

$465.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

FORD RACING 289-351 SLANT EDGE VALVE COVER BLUE

FORD RACING 289-351 SLANT EDGE VALVE COVER BLUE

SKU: 302136

$365.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

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