Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 1964-1985 Black Satin Valve Covers

Mustang 1964-1985 Black Satin Valve Covers

SKU: M6582LE302SBK

$215.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

302/351 Maximum Flow Aluminum Water Pump

302/351 Maximum Flow Aluminum Water Pump

SKU: M8501F351

$335.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Mustang 1964-1985 Black Satin Valve Cover

Mustang 1964-1985 Black Satin Valve Cover

SKU: M6582A

$215.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Mustang 1985-1995 Small Block V-8 Hydraulic Roller Tappet Camshafts

Mustang 1985-1995 Small Block V-8 Hydraulic Roller Tappet Camshafts

SKU: M6250B303

$410.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 1964-1981 Manual Transmission Flywheel Steel 157 28.2

Mustang 1964-1981 Manual Transmission Flywheel Steel 157 28.2

SKU: M6375A302B

$335.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Mustang 1981-1993 Crankshaft Damper

Mustang 1981-1993 Crankshaft Damper

SKU: M6316A50

$380.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Mustang 1969-1973 Polished Aluminum Valve Cover

Mustang 1969-1973 Polished Aluminum Valve Cover

SKU: M6582Z351

$425.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

FORD RACING SLANT EDGE AIR CLEANER POLISHED

FORD RACING SLANT EDGE AIR CLEANER POLISHED

SKU: 302383

$215.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Mustang GT350 2015-2021 Throttle Body 87mm

Mustang GT350 2015-2021 Throttle Body 87mm

SKU: M9926M52

$270.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

...

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