Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1. Performance Parts/
                  2. Engine

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                  Mustang 2010-2014 V6 High-Flow K&N Ford Performance Air Filter

                  Mustang 2010-2014 V6 High-Flow K&N Ford Performance Air Filter

                  SKU: M9601MGT

                  $80.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  2024-2025 5.0L COYOTE EXHAUST GASKET KIT

                  2024-2025 5.0L COYOTE EXHAUST GASKET KIT

                  SKU: M9448M50D

                  $75.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 2012-2013 Boss 302 90mm Throttle Body Intake Spacer

                  Mustang 2012-2013 Boss 302 90mm Throttle Body Intake Spacer

                  SKU: M9474M50B

                  $75.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  FORD RACING EMBOSSED LOGO STAMPED STEEL VALVE COVERS CHROME

                  FORD RACING EMBOSSED LOGO STAMPED STEEL VALVE COVERS CHROME

                  SKU: 302070

                  $100.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 2005-2009 Air Filter Element

                  Mustang 2005-2009 Air Filter Element

                  SKU: M9601C

                  $95.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  302-351W Camshaft Thrust Plate

                  302-351W Camshaft Thrust Plate

                  SKU: M6269A302

                  $60.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 1964-2004 Hood Latch and Pin Kit

                  Mustang 1964-2004 Hood Latch and Pin Kit

                  SKU: M16700A

                  $55.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 1963-2001 Cylinder Head Gasket

                  Mustang 1963-2001 Cylinder Head Gasket

                  SKU: M6051A302

                  $95.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 1996-2010 A/C Eliminator Kit

                  Mustang 1996-2010 A/C Eliminator Kit

                  SKU: M19216D46

                  $80.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
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