Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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M-6766-A50/A50A Replacement Long PCV Hose

M-6766-A50/A50A Replacement Long PCV Hose

SKU: CM6K817M50A

$50.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

VALVE COVER HOLD DOWN WING NUTS:CHROME

VALVE COVER HOLD DOWN WING NUTS:CHROME

SKU: 302325

$35.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2018-2020 2.3L EcoBoost Balance Shaft Block-Off Plug

Mustang 2018-2020 2.3L EcoBoost Balance Shaft Block-Off Plug

SKU: M602623BSBP

$25.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

FORD SLANT EDGE BREATHER POLISHED

FORD SLANT EDGE BREATHER POLISHED

SKU: 302438

$45.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

M-6766-A50/A50A Replacement Short PCV Hose

M-6766-A50/A50A Replacement Short PCV Hose

SKU: CM6K817M50B

$50.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 1963-2001 Exhaust Manifold Gaskets

Mustang 1963-2001 Exhaust Manifold Gaskets

SKU: M9448B302

$15.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

5.2/5.0L Main Bolt Kit

5.2/5.0L Main Bolt Kit

SKU: M6345M52

$45.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

SKU: 302326

$27.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

SKU: 302236

$30.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

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