Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  TVS-1734 VALVE SPRING (1)

                  TVS-1734 VALVE SPRING (1)

                  SKU: M651317341

                  $20.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Engine Block Threaded Core Plugs

                  Engine Block Threaded Core Plugs

                  SKU: M6026B302

                  $35.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 Intake Valve

                  Mustang 1964-1995 Intake Valve

                  SKU: M6507A304

                  $25.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  Bronze Valve Guide Kit

                  Bronze Valve Guide Kit

                  SKU: M6510XRBVG

                  $40.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  M-6766-A50/A50A Replacement Long PCV Hose

                  M-6766-A50/A50A Replacement Long PCV Hose

                  SKU: CM6K817M50A

                  $50.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  Mustang 1967-2001 Ford Performance Engine Block-Camshaft Plug Kit

                  Mustang 1967-2001 Ford Performance Engine Block-Camshaft Plug Kit

                  SKU: M6026S351

                  $12.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 Exhaust Valve

                  Mustang 1964-1995 Exhaust Valve

                  SKU: M6505G302

                  $15.00

                  Shipping: Ships by Apr 5
                  Pickup: Free at Dealer
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                  Mustang 1964-2020 Valve Stem Seals Positive Type, Guide Mounted Seal

                  Mustang 1964-2020 Valve Stem Seals Positive Type, Guide Mounted Seal

                  SKU: M6571A50

                  $35.00

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                  C6 A.T Dipstick/Tube

                  C6 A.T Dipstick/Tube

                  SKU: M6750E303

                  $40.00

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