Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2025 Black Chrome Exhaust Tip

                  Super Duty 2017-2025 Black Chrome Exhaust Tip

                  SKU: M5260BCT3

                  $160.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Pushrod V8 Engine Billet 90 Degree Oil Filter Adaptor

                  Pushrod V8 Engine Billet 90 Degree Oil Filter Adaptor

                  SKU: M6880B50

                  $155.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Eccentric Chrome Plated Fuel Pump

                  Eccentric Chrome Plated Fuel Pump

                  SKU: M6287B302

                  $150.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  AIR CLEANER KIT: BLACK CRINKLE FINISH, RED MUSTANG EMBLEM

                  AIR CLEANER KIT: BLACK CRINKLE FINISH, RED MUSTANG EMBLEM

                  SKU: 302362

                  $110.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  Mustang 2015-2020 5.2L GEN 2 Head Changing Kit

                  Mustang 2015-2020 5.2L GEN 2 Head Changing Kit

                  SKU: M6067M52B

                  $190.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  Mustang 1986-1995 EFI Heat Spacer 1.00" Cobra Intake

                  Mustang 1986-1995 EFI Heat Spacer 1.00" Cobra Intake

                  SKU: M9486A53

                  $105.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  Mustang 2015-2017 5.2L Coyote Head Changing Kit

                  Mustang 2015-2017 5.2L Coyote Head Changing Kit

                  SKU: M6067M52

                  $135.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  7.3L GAS ENGINE HEAD CHANGING KIT

                  7.3L GAS ENGINE HEAD CHANGING KIT

                  SKU: M6067SD73

                  $160.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  SET OF 8 TVS-1734 VALVE SPRINGS

                  SET OF 8 TVS-1734 VALVE SPRINGS

                  SKU: M651317348

                  $150.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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