Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2021+ Rear Lowering Kit

F-150 2021+ Rear Lowering Kit

SKU: M3000HB

$215.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

ARB TRED PRO RECOVERY BOARDS

ARB TRED PRO RECOVERY BOARDS

SKU: M1830RB

$275.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

ARB Ford Performance Parts Portable Air Compressor Kit

ARB Ford Performance Parts Portable Air Compressor Kit

SKU: M1830FPAC

$415.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

SKU: M15200RDL

$365.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Off-Road Pair of Recovery Boards

Off-Road Pair of Recovery Boards

SKU: M1820FPRB

$265.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

SKU: M1821UHB

$295.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

SKU: M1820FPORRHD

$350.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

SKU: M1821UHR

$295.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

F-150 2021-2023 22x9.5" Gloss Black Wheel

F-150 2021-2023 22x9.5" Gloss Black Wheel

SKU: M1007S2295GB

$500.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

1 - 9 of 21 results