Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  BLACK FINISH AIR CLEANER NUT: FORD LOGO

                  BLACK FINISH AIR CLEANER NUT: FORD LOGO

                  SKU: 302334

                  $17.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Breather Cap with Ford Racing Logo

                  Chrome Breather Cap with Ford Racing Logo

                  SKU: M6766FRVCH

                  $22.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

                  FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

                  SKU: 302291

                  $13.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD COBRA LOGO AIR BREATHER CAP:CHROME

                  FORD COBRA LOGO AIR BREATHER CAP:CHROME

                  SKU: 302225

                  $17.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance License Plate Frame-Black Stainless Steel

                  Ford Performance License Plate Frame-Black Stainless Steel

                  SKU: M1828SS304BK

                  $40.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  289/302 One-Piece Rubber Oil Pan Gasket

                  289/302 One-Piece Rubber Oil Pan Gasket

                  SKU: M6710A50

                  $40.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  CHROME AIR CLEANER NUT: MUSTANG LOGO

                  CHROME AIR CLEANER NUT: MUSTANG LOGO

                  SKU: 302337

                  $17.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  DIPSTICK KIT: ALUMINUM ANODIZED HANDLE, EMBOSSED FORD LOGO

                  DIPSTICK KIT: ALUMINUM ANODIZED HANDLE, EMBOSSED FORD LOGO

                  SKU: 302400

                  $40.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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                  Ford Performance Black Stainless Steel Marque Plate

                  Ford Performance Black Stainless Steel Marque Plate

                  SKU: M1828LB

                  $45.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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