Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance Rubber Trailer Hitch Receiver Cover

                  Ford Performance Rubber Trailer Hitch Receiver Cover

                  SKU: M1840FP

                  $20.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD LOGO FUEL PUMP BLOCKOFF PLATE: CHROME

                  FORD LOGO FUEL PUMP BLOCKOFF PLATE: CHROME

                  SKU: 302290

                  $11.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  CHROME AIR CLEANER NUT: FORD LOGO

                  CHROME AIR CLEANER NUT: FORD LOGO

                  SKU: 302333

                  $17.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  PISTON AND ROD KEYCHAIN FEATURING FORD OVAL

                  PISTON AND ROD KEYCHAIN FEATURING FORD OVAL

                  SKU: 302700

                  $6.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING BREATHER - BLACK CRINKLE FINISH - UNSHIELDED

                  FORD RACING BREATHER - BLACK CRINKLE FINISH - UNSHIELDED

                  SKU: 302234

                  $30.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

                  PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

                  SKU: 302236

                  $30.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1986 Graphite Intake Gasket for STD Port 302/351W

                  Mustang 1964-1986 Graphite Intake Gasket for STD Port 302/351W

                  SKU: M9439G50

                  $15.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSB

                  $35.00

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
                  Add to Cart
                  BLACK FINISH AIR CLEANER NUT: MUSTANG LOGO

                  BLACK FINISH AIR CLEANER NUT: MUSTANG LOGO

                  SKU: 302338

                  $17.50

                  Shipping: Ships by Apr 6
                  Pickup: Free at Dealer
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