Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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High Performance Hydraulic Roller Cam Lifters

High Performance Hydraulic Roller Cam Lifters

SKU: M6500R302H

$275.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 1979-2004 Front/Rear Spring Kits

Mustang 1979-2004 Front/Rear Spring Kits

SKU: M5300G

$350.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

FORD RACING SLANT EDGE AIR CLEANER BLUE

FORD RACING SLANT EDGE AIR CLEANER BLUE

SKU: 302381

$215.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 1979-2004 Hurst T-5/T-45 Shifter

Mustang 1979-2004 Hurst T-5/T-45 Shifter

SKU: M7210M

$325.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

SKU: M6250E303

$410.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2003-2004 8.8" Traction-Lok Limited Slip Differential

Mustang 2003-2004 8.8" Traction-Lok Limited Slip Differential

SKU: M4204F318C

$435.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshaft

Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshaft

SKU: M6250X303

$410.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 1979-2004 Front/Rear Spring Kits

Mustang 1979-2004 Front/Rear Spring Kits

SKU: M5300B

$330.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

FORD RACING COMPLETE DRESS UP KIT, CARBON FIBER STYLE FINISH

FORD RACING COMPLETE DRESS UP KIT, CARBON FIBER STYLE FINISH

SKU: 302520

$400.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

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