Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1985-2004 8.8" Axle Installation Kit

                  Mustang 1985-2004 8.8" Axle Installation Kit

                  SKU: M4050B

                  $50.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Parking Only Sign

                  Ford Performance Parking Only Sign

                  SKU: M1827PARK

                  $35.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  SKU: CM16098M50CJ

                  $40.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  WIRE LOOM: FORD RACING LOGO, CHROME BASE/BLACK

                  WIRE LOOM: FORD RACING LOGO, CHROME BASE/BLACK

                  SKU: 302640

                  $22.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  FORD SLANT EDGE BREATHER POLISHED

                  FORD SLANT EDGE BREATHER POLISHED

                  SKU: 302438

                  $45.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  Black Breather Cap with Ford Racing Logo

                  Black Breather Cap with Ford Racing Logo

                  SKU: M6766FRNVBK

                  $25.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  FORD MUSTANG LOGO AIR BREATHER CAP:CHROME

                  FORD MUSTANG LOGO AIR BREATHER CAP:CHROME

                  SKU: 302220

                  $17.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  Mustang 1963-2001 Exhaust Manifold Gaskets

                  Mustang 1963-2001 Exhaust Manifold Gaskets

                  SKU: M9448B302

                  $15.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  SKU: M1800FP

                  $29.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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