Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 1983-2001 302 One Piece Rear Main Oil Seal

Mustang 1983-2001 302 One Piece Rear Main Oil Seal

SKU: M6701B302

$20.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

SKU: M1828SSC

$35.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

SKU: 302291

$13.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

289/302 One-Piece Rubber Oil Pan Gasket

289/302 One-Piece Rubber Oil Pan Gasket

SKU: M6710A50

$40.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

FORD OVAL LOGO OIL FILL CAP: SCREW IN TYPE; CHROME FINISH

SKU: 302230

$28.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

DIPSTICK KIT: ALUMINUM ANODIZED HANDLE, EMBOSSED FORD LOGO

SKU: 302400

$40.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

FORD MUSTANG LOGO AIR BREATHER CAP: BLACK CRINKLE FINISH

SKU: 302221

$19.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

SKU: 302326

$27.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

FORD RACING BLACK BREATHER - SHIELDED

FORD RACING BLACK BREATHER - SHIELDED

SKU: 302233

$40.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

...

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