Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance 10x20" EZ-Up Tent

                  Ford Performance 10x20" EZ-Up Tent

                  SKU: M1827T20A

                  $1,300.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 V6 Touring Mufflers

                  Mustang 2011-2014 V6 Touring Mufflers

                  SKU: M5230MV6CA

                  $870.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Cobra Jet Intake Manifold for 5.0L Coyote

                  Ford Performance Cobra Jet Intake Manifold for 5.0L Coyote

                  SKU: M9424M50CJB

                  $1,500.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 V6/GT 6 Speed Shifter

                  Mustang 2011-2014 V6/GT 6 Speed Shifter

                  SKU: M7210MGTB

                  $605.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2014 14" SVT Brake Upgrade Kit

                  Mustang GT 2005-2014 14" SVT Brake Upgrade Kit

                  SKU: M2300S

                  $1,750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Coupe Dynamic Strut/Shock Kit

                  Mustang 2005-2014 Coupe Dynamic Strut/Shock Kit

                  SKU: M18000A

                  $785.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2011-2014 One-Piece Driveshaft

                  Mustang GT 2011-2014 One-Piece Driveshaft

                  SKU: M4602MGTM

                  $880.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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                  Mustang 2011-2021 Coyote 5.0/5.2L Road Race Oil Pan

                  Mustang 2011-2021 Coyote 5.0/5.2L Road Race Oil Pan

                  SKU: M6675M52RR

                  $1,750.00

                  Shipping: Ships by Apr 22
                  Pickup: Free at Dealer
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