Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 1986-2014 8.8" Aluminum Axle Cover with Differential Cooler Ports

Mustang 1986-2014 8.8" Aluminum Axle Cover with Differential Cooler Ports

SKU: M4033KA

$290.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang SVT 2007-2014 4V Ignition Coil Set

Mustang SVT 2007-2014 4V Ignition Coil Set

SKU: M120294V

$345.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2005-2014 52 LB/HR Fuel Injector Set

Mustang 2005-2014 52 LB/HR Fuel Injector Set

SKU: M9593MU52

$380.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2018-2023 GEN 3 5.0 Coyote Intake Manifold

Mustang 2018-2023 GEN 3 5.0 Coyote Intake Manifold

SKU: M9424M50C

$480.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang Cobra Jet 2013 Spring Kit

Mustang Cobra Jet 2013 Spring Kit

SKU: M5300RA

$350.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2005-2014 Lower Control Arm Relocation Bracket

Mustang 2005-2014 Lower Control Arm Relocation Bracket

SKU: M5650A

$270.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2011-2020 5.0L Coyote Lash Adjuster Assembly Kit

Mustang 2011-2020 5.0L Coyote Lash Adjuster Assembly Kit

SKU: M6500M50

$375.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2005-2020 Single Service Replacement Front Strut M-18000-A

Mustang 2005-2020 Single Service Replacement Front Strut M-18000-A

SKU: M18001AF

$215.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2011-2014 5.0L Coyote Gen 1 Engine Cover Kit

Mustang 2011-2014 5.0L Coyote Gen 1 Engine Cover Kit

SKU: M9680M50

$215.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

...

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