Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ford Performance Shift Knob 6-Speed

Ford Performance Shift Knob 6-Speed

SKU: M7213M8A

$110.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

2015-2023 Super 8.8" IRS RING AND PINION INSTALLATION KIT

2015-2023 Super 8.8" IRS RING AND PINION INSTALLATION KIT

SKU: M4210B3

$195.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2018-2023 5.0L Powered By Ford Engine Dress Up Kit

Mustang 2018-2023 5.0L Powered By Ford Engine Dress Up Kit

SKU: M9680M50BA

$155.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Ford Performance Badge

Ford Performance Badge

SKU: M16098PBFP

$105.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang Rear Tow Hook Assembly

Mustang Rear Tow Hook Assembly

SKU: M17954RB

$120.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang GT350 2015-2020 Hood Lift Kit with Laser Engraved Ford Performance Logo

SKU: M16826GT350

$120.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

SKU: M19546A12

$150.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Mustang 2015-2021 5.2L Intake Valve Light Weight

Mustang 2015-2021 5.2L Intake Valve Light Weight

SKU: M6507M52

$135.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Powered by Ford Classic Fender Badge

Powered by Ford Classic Fender Badge

SKU: M16098PBF

$155.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

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