Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

                  FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

                  SKU: 302385

                  $215.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang SVT 2005-2009 Rear Spoiler

                  Mustang SVT 2005-2009 Rear Spoiler

                  SKU: M16600SVTC

                  $300.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300C

                  $365.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  Mustang 2005-2014 Tubular Rear Lower Control Arm Kit - Urethane Bushings

                  Mustang 2005-2014 Tubular Rear Lower Control Arm Kit - Urethane Bushings

                  SKU: M5649R1

                  $240.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  Mustang 2005-2010 GT Throttle Body

                  Mustang 2005-2010 GT Throttle Body

                  SKU: M9926MGT

                  $330.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2011-2020 5.0L Coyote Street Rod Cast Iron Exhaust Manifolds

                  2011-2020 5.0L Coyote Street Rod Cast Iron Exhaust Manifolds

                  SKU: M9430SR50A

                  $270.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  Mustang 2015 Coyote Auto Trans Engine Harness

                  Mustang 2015 Coyote Auto Trans Engine Harness

                  SKU: M12508M50A

                  $275.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  GT500 2020-2021 Throttle Body 92MM

                  GT500 2020-2021 Throttle Body 92MM

                  SKU: M9926M5292

                  $430.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  Mustang 2015-2020 5.2L Coyote Roller Finger Follower Kit

                  Mustang 2015-2020 5.2L Coyote Roller Finger Follower Kit

                  SKU: M6564M52

                  $465.00

                  Shipping: Ships by Apr 10
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