Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  WARN Epic D-Ring Shackle

                  WARN Epic D-Ring Shackle

                  SKU: M1830EDS

                  $65.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Boss 302/351 Blocks Roller Cam Conversion Kit

                  Boss 302/351 Blocks Roller Cam Conversion Kit

                  SKU: M6253A50

                  $80.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2023 White and Red Ford Performance Windshield Banner

                  Mustang 2005-2023 White and Red Ford Performance Windshield Banner

                  SKU: M1820MR

                  $60.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  SKU: M6375A50C

                  $90.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2011 Anti-Roll Bar/Sway Bar Replacement Bushing Kit

                  Mustang 2005-2011 Anti-Roll Bar/Sway Bar Replacement Bushing Kit

                  SKU: M5490BKA

                  $60.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1994-1995 T-5 Bearing Retainer

                  Mustang 1994-1995 T-5 Bearing Retainer

                  SKU: M7050B

                  $80.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Ford Performance Dash Emblem

                  Mustang Ford Performance Dash Emblem

                  SKU: M1447A

                  $75.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Set

                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Set

                  SKU: M12259R460

                  $65.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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                  Mustang 2005-2010 4.6L 3V Camshaft Bolt

                  Mustang 2005-2010 4.6L 3V Camshaft Bolt

                  SKU: M6279463V

                  $55.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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