Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2005-2014 Competition Front Bushing Kit

Mustang 2005-2014 Competition Front Bushing Kit

SKU: M5638C

$650.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2005-2010 4.6L 3V Camshaft Drive Kit

Mustang 2005-2010 4.6L 3V Camshaft Drive Kit

SKU: M6004463V

$720.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

HD ALUMINUM DRIVESHAFT ASSEMBLY

HD ALUMINUM DRIVESHAFT ASSEMBLY

SKU: M4602JA

$545.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2018-2021 Modified Bullitt™ Front Grille

Mustang 2018-2021 Modified Bullitt™ Front Grille

SKU: M8200MBA

$560.00

Pickup Required

Pickup: Free at Dealer

2024-2025 FORD PERFORMANCE MUSTANG COUPE LOW WING OUTDOOR COVER

2024-2025 FORD PERFORMANCE MUSTANG COUPE LOW WING OUTDOOR COVER

SKU: M19412S6TL

$625.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 1964-1995 351 Deep Rear Sump Oil Pan

Mustang 1964-1995 351 Deep Rear Sump Oil Pan

SKU: M6675DRS351

$700.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

2024-2025 MUSTANG 5.0L EXTREME ACTIVE W/VALANCE - BLACK TIP

2024-2025 MUSTANG 5.0L EXTREME ACTIVE W/VALANCE - BLACK TIP

SKU: M5200M5EBVA

$2,995.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

2024-2025 MUSTANG 2.3L EXTREME ACTIVE AXLE-BACK - CHROME TIP

2024-2025 MUSTANG 2.3L EXTREME ACTIVE AXLE-BACK - CHROME TIP

SKU: M5230M2EC

$1,575.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

2021-2023 BRONCO 17" X 8.5" WHEEL KIT - DYNO GRAY

2021-2023 BRONCO 17" X 8.5" WHEEL KIT - DYNO GRAY

SKU: M1007KBR1785

$1,120.00

Pickup Required

Pickup: Free at Dealer

...

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