Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2015-2024 F-150 18"x7.5" MATTE BLACK SINGLE WHEEL

                  2015-2024 F-150 18"x7.5" MATTE BLACK SINGLE WHEEL

                  SKU: M10071875MB

                  $350.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Super Duty 2020-2021 7.3L Gas Ignition Coil and Wire Set

                  Super Duty 2020-2021 7.3L Gas Ignition Coil and Wire Set

                  SKU: M12029SD73

                  $340.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Bronco 2022 RIGID® Mirror Mounted Off-Road Lights

                  Bronco 2022 RIGID® Mirror Mounted Off-Road Lights

                  SKU: M15200KBML

                  $430.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  2021-2025 BRONCO 17" X 8.5" SINGLE WHEEL -SINISTER BRONZE

                  2021-2025 BRONCO 17" X 8.5" SINGLE WHEEL -SINISTER BRONZE

                  SKU: M1007P1785BRN

                  $350.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  2015-2024 F-150 22"x9.5" SINGLE WHEEL - SINISTER BRONZE

                  2015-2024 F-150 22"x9.5" SINGLE WHEEL - SINISTER BRONZE

                  SKU: M1007S2295SB

                  $400.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  2021-2025 BRONCO M220 HD REAR AXLE DIFFERENTIAL COVER

                  2021-2025 BRONCO M220 HD REAR AXLE DIFFERENTIAL COVER

                  SKU: M4033BR

                  $215.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Focus-ST 2013-2018 Calibration and Spark Plugs

                  Focus-ST 2013-2018 Calibration and Spark Plugs

                  SKU: M14204FSTA

                  $300.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  2018-2023 5.0L Coyote Oil-Air Separator RH

                  2018-2023 5.0L Coyote Oil-Air Separator RH

                  SKU: M6766A50A

                  $225.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  F-150 2017-2020 3.5L EcoBoost Oil-Air Separator RH

                  F-150 2017-2020 3.5L EcoBoost Oil-Air Separator RH

                  SKU: M676635T

                  $245.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
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