Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 1995-2014 8.8" T-2 Torsen Differentials

Mustang 1995-2014 8.8" T-2 Torsen Differentials

SKU: M4204T31

$810.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2005-2010 GT Billet Throttle Body

Mustang 2005-2010 GT Billet Throttle Body

SKU: M99263V

$900.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang GT350 2016-2020 Brake Upgrade Kit

Mustang GT350 2016-2020 Brake Upgrade Kit

SKU: M2300AA

$3,450.00

Pickup Required

Pickup: Free at Dealer

F-150 2021-2023 Black Rear Exit Touring Exhaust

F-150 2021-2023 Black Rear Exit Touring Exhaust

SKU: M5200FTBR

$1,980.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

2022-2025 BRONCO RAPTOR CARBON FIBER TAILGATE APPLIQUE-GLOSS

2022-2025 BRONCO RAPTOR CARBON FIBER TAILGATE APPLIQUE-GLOSS

SKU: M16600BG

$1,390.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

50TH ANNIVERSARY COBRA JET CAR COVER

50TH ANNIVERSARY COBRA JET CAR COVER

SKU: M19412CJ50

$1,185.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2017-2021 5.2L Predator Roller Finger Follower Kit

Mustang 2017-2021 5.2L Predator Roller Finger Follower Kit

SKU: M6564M52A

$545.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

F-150 2015-2020 2.7L, 3.5L & 5.0L Rear Exit Cat-Back Touring Exhaust System with Black Chrome Tips

F-150 2015-2020 2.7L, 3.5L & 5.0L Rear Exit Cat-Back Touring Exhaust System with Black Chrome Tips

SKU: M5200F1550DTBA

$1,520.00

Pickup Required

Pickup: Free at Dealer

BRONCO 2021-2023 M210 Front Drive Unit 4.46 Ratio

BRONCO 2021-2023 M210 Front Drive Unit 4.46 Ratio

SKU: M3002446BF

$1,965.00

Pickup Required

Pickup: Free at Dealer

...

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