Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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535 HP Boss Crate Engine-Z2 Heads Rear Sump Pan

535 HP Boss Crate Engine-Z2 Heads Rear Sump Pan

SKU: M6007Z2427FRT

$15,000.00

Pickup Required

Pickup: Free at Dealer

Mustang 1964-1995 Boss Short Block

Mustang 1964-1995 Boss Short Block

SKU: M6009363

$7,000.00

Pickup Required

Pickup: Free at Dealer

Mustang Super 8.8" IRS Loaded Differential Housing 3.55

Mustang Super 8.8" IRS Loaded Differential Housing 3.55

SKU: M400188355B

$1,375.00

Pickup Required

Pickup: Free at Dealer

2024-2025 MUSTANG 2.3L SPORT ACTIVE AXLE-BACK - CHROME TIP

2024-2025 MUSTANG 2.3L SPORT ACTIVE AXLE-BACK - CHROME TIP

SKU: M5230M2SC

$1,575.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Super Duty 2005-2023 Gloss Black 20" Caliber Wheel Kit

Super Duty 2005-2023 Gloss Black 20" Caliber Wheel Kit

SKU: M1007KS2008GB1

$1,500.00

Pickup Required

Pickup: Free at Dealer

Bronco 2021-2023 Functional Bead Lock Ring Kit

Bronco 2021-2023 Functional Bead Lock Ring Kit

SKU: M1021KBL5

$1,110.00

Pickup Required

Pickup: Free at Dealer

Focus-ST Performance Front RS Brake Upgrade Kit

Focus-ST Performance Front RS Brake Upgrade Kit

SKU: M2300W

$1,215.00

Pickup Required

Pickup: Free at Dealer

BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - WHITE

BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - WHITE

SKU: M1007KM1785KW

$1,820.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

2024-2025 F-150 18" X 7.5" WHEEL KIT - MATTE BLACK

2024-2025 F-150 18" X 7.5" WHEEL KIT - MATTE BLACK

SKU: M1007K1875MBA

$1,350.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

...

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