Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Cleveland Black Aluminum Valve Cover

Cleveland Black Aluminum Valve Cover

SKU: M6582Z351B

$350.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2018-2020 Ford Performance 47 LB/HR Fuel Injector Set

Mustang 2018-2020 Ford Performance 47 LB/HR Fuel Injector Set

SKU: M9593G302

$420.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 1979-1995 460 Engine Swap Oil Pan Kit

Mustang 1979-1995 460 Engine Swap Oil Pan Kit

SKU: M6675A460

$290.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

2021-2025 BRONCO 17"X8.0" SINGLE WHEEL -MATTE BLACK

2021-2025 BRONCO 17"X8.0" SINGLE WHEEL -MATTE BLACK

SKU: M1007P1780MB

$345.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

BRONCO M210 FRONT DRIVE UNIT RING GEAR AND PINION

BRONCO M210 FRONT DRIVE UNIT RING GEAR AND PINION

SKU: M4209470BF

$360.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Bronco 2021-2023 M220 Rear Axle Outer Bearing/Seal Kit

Bronco 2021-2023 M220 Rear Axle Outer Bearing/Seal Kit

SKU: M1225C

$230.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

FORD RACING COMPLETE DRESS UP KIT, CHROME FINISH WITH BLACK EMBLEMS

FORD RACING COMPLETE DRESS UP KIT, CHROME FINISH WITH BLACK EMBLEMS

SKU: 302510

$300.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

BRONCO 17" X 8.5" METHOD SINGLE WHEEL - GRAY

BRONCO 17" X 8.5" METHOD SINGLE WHEEL - GRAY

SKU: M1007M1785G

$480.00

Shipping: Ships by Feb. 9

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Mustang 1981-1995 Manual Transmission Flywheel Steel 157T 50

Mustang 1981-1995 Manual Transmission Flywheel Steel 157T 50

SKU: M6375C302B

$330.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

...

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