Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2011-2015 5.0/5.2L Coyote High Performance Lash Adjusters

                  Mustang 2011-2015 5.0/5.2L Coyote High Performance Lash Adjusters

                  SKU: M6500M50R

                  $430.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Mustang 2011-2017 5.0L Coyote Front Cover for Supercharged Applications

                  Mustang 2011-2017 5.0L Coyote Front Cover for Supercharged Applications

                  SKU: M6059M50SC

                  $265.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Mustang 2015-2023 FR3 Track Suspension Single Rear Service Shock

                  Mustang 2015-2023 FR3 Track Suspension Single Rear Service Shock

                  SKU: M18001AS

                  $215.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Mustang 1963-2001 289/302 Single Plane Victor Jr Intake Manifold

                  Mustang 1963-2001 289/302 Single Plane Victor Jr Intake Manifold

                  SKU: M9424D302

                  $425.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Mustang GT 1994-2004 Rear Brake Bracket Upgrade Kit

                  Mustang GT 1994-2004 Rear Brake Bracket Upgrade Kit

                  SKU: M2300M

                  $490.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Mustang 1986-2014 8.8" 3.55 Ring Gear and Pinion

                  Mustang 1986-2014 8.8" 3.55 Ring Gear and Pinion

                  SKU: M420988355

                  $270.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Focus 2000-2005 Suspension Kit

                  Focus 2000-2005 Suspension Kit

                  SKU: M3000ZX3

                  $400.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Focus SVT 2000-2005 Strut/Shock Kit

                  Focus SVT 2000-2005 Strut/Shock Kit

                  SKU: M18000ZX3

                  $265.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Mustang 2015-2023 FR3 Track Suspension Single Front Service Strut

                  Mustang 2015-2023 FR3 Track Suspension Single Front Service Strut

                  SKU: M18001AG

                  $215.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
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