Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang GT 2005-2009 Dual Fuel Pump Kit

Mustang GT 2005-2009 Dual Fuel Pump Kit

SKU: M9407GT05

$1,100.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

GEN 2 COYOTE 5.2L HIGH PERFORMANCE CAMS

GEN 2 COYOTE 5.2L HIGH PERFORMANCE CAMS

SKU: M6550M52

$1,965.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2015-2023 Street Handling Pack

Mustang 2015-2023 Street Handling Pack

SKU: MFR3AMAA

$1,550.00

Pickup Required

Pickup: Free at Dealer

Mustang Cobra Jet 2018-2019 Carbon Fiber Hood

Mustang Cobra Jet 2018-2019 Carbon Fiber Hood

SKU: M16612AECJ

$1,995.00

Pickup Required

Pickup: Free at Dealer

Mustang 2005-2010 4.6L 3V Performance Intake Manifold

Mustang 2005-2010 4.6L 3V Performance Intake Manifold

SKU: M9424463V

$850.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2005-2014 Adjustable Panhard Bar

Mustang 2005-2014 Adjustable Panhard Bar

SKU: M4264A

$535.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

2024-2025 MUSTANG 2.3L EXTREME NON-ACTIVE W/GT VALANCE - BLACK TIP

2024-2025 MUSTANG 2.3L EXTREME NON-ACTIVE W/GT VALANCE - BLACK TIP

SKU: M5200M2EBV

$2,535.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Ranger 2019-2023 Single Service Front Coilover

Ranger 2019-2023 Single Service Front Coilover

SKU: M18001RAF

$620.00

Shipping: Ships by Feb. 9

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Ford Performance 10x20" EZ-Up Tent

Ford Performance 10x20" EZ-Up Tent

SKU: M1827T20A

$1,300.00

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