Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 1996-2004 V8 Adjustable Clutch Cable

Mustang 1996-2004 V8 Adjustable Clutch Cable

SKU: M7553E302

$65.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2015-2024 Performance Pack Rear Toe Link Kit

Mustang 2015-2024 Performance Pack Rear Toe Link Kit

SKU: M5972M

$75.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

M14 X 1.5 BLACK LUG NUT WHEEL KIT OF 8

M14 X 1.5 BLACK LUG NUT WHEEL KIT OF 8

SKU: M1012SB

$85.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

COYOTE GEN 2 OIL FILTER ADAPTER KIT

COYOTE GEN 2 OIL FILTER ADAPTER KIT

SKU: M6880M501

$80.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2025 Bronze Rear Emblem Overlay

Bronco 2021-2025 Bronze Rear Emblem Overlay

SKU: M1447BEBR

$65.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang GT350 2015-2020 Front Tow Hook Assembly

Mustang GT350 2015-2020 Front Tow Hook Assembly

SKU: M17954FA

$95.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2023 Ford Performance Bronco Silver Windscreen Banner

Bronco 2021-2023 Ford Performance Bronco Silver Windscreen Banner

SKU: M1820BRS

$55.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2015-2017 Coyote/GT350 Primary Timing Chain Set

Mustang 2015-2017 Coyote/GT350 Primary Timing Chain Set

SKU: M6004GT350PC

$85.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2005-2014 Anti-Roll Bar/Sway Bar Replacement End Link

Mustang 2005-2014 Anti-Roll Bar/Sway Bar Replacement End Link

SKU: M5490LINKA

$100.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

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