Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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HD ALUMINUM DRIVESHAFT ASSEMBLY

HD ALUMINUM DRIVESHAFT ASSEMBLY

SKU: M4602GA

$605.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Taurus 2010-2018 SHO Cat-Back Touring Exhaust System

Taurus 2010-2018 SHO Cat-Back Touring Exhaust System

SKU: M5200SHOTC

$1,450.00

Pickup Required

Pickup: Free at Dealer

2022-2025 BRONCO RAPTOR CARBON FIBER TAILGATE APPLIQUE-MATTE

2022-2025 BRONCO RAPTOR CARBON FIBER TAILGATE APPLIQUE-MATTE

SKU: M16600BM

$1,390.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Mustang 2015-2020 Coyote 5.2L Forged Crankshaft

Mustang 2015-2020 Coyote 5.2L Forged Crankshaft

SKU: M6303M52B

$1,310.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

MUSTANG DARK HORSE STEERING WHEEL KIT

MUSTANG DARK HORSE STEERING WHEEL KIT

SKU: M3600M

$540.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

2022-2025 BRONCO RAPTOR CARBON FIBER APPEARANCE KIT-GLOSS

2022-2025 BRONCO RAPTOR CARBON FIBER APPEARANCE KIT-GLOSS

SKU: M16600KBG

$13,295.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Mustang 2011-2021 Coyote 5.0/5.2L Road Race Oil Pan

Mustang 2011-2021 Coyote 5.0/5.2L Road Race Oil Pan

SKU: M6675M52RR

$1,750.00

Shipping: More inventory coming soon

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Mustang GT350R Half Shaft Kit

Mustang GT350R Half Shaft Kit

SKU: M4130M8S

$510.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

Mustang GT Super 8.8 Torsen Differential

Mustang GT Super 8.8 Torsen Differential

SKU: M4204MT

$980.00

Shipping: Ships by Feb. 10

Pickup: Free at Dealer

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