Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 1979-2004 Front/Rear Spring Kits

Mustang 1979-2004 Front/Rear Spring Kits

SKU: M5300G

$350.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 1979-2004 Hurst T-5/T-45 Shifter

Mustang 1979-2004 Hurst T-5/T-45 Shifter

SKU: M7210M

$325.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

SKU: M6250E303

$410.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

FORD RACING COMPLETE DRESS UP KIT, CARBON FIBER STYLE FINISH

FORD RACING COMPLETE DRESS UP KIT, CARBON FIBER STYLE FINISH

SKU: 302520

$400.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ford GT Battery Charger Kit - US Spec

Ford GT Battery Charger Kit - US Spec

SKU: M10665A

$410.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2.3L EcoBoost Oil-Air Separator LH

Mustang 2.3L EcoBoost Oil-Air Separator LH

SKU: M6766A23

$250.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2018-2023 GEN 3 5.0 Coyote Intake Manifold

Mustang 2018-2023 GEN 3 5.0 Coyote Intake Manifold

SKU: M9424M50C

$480.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

FORD RACING LOGO DIE-CAST VALVE COVERS POLISHED

SKU: 302001

$215.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2015-2017 Coyote Engine Automatic Transmission Upfit Kit

Mustang 2015-2017 Coyote Engine Automatic Transmission Upfit Kit

SKU: M12000M50A

$225.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

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