Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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DIPSTICK KIT: ALUMINUM ANODIZED HANDLE, EMBOSSED FORD LOGO

SKU: 302400

$40.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 2005-2014 Jounce Bumper Kit

Mustang 2005-2014 Jounce Bumper Kit

SKU: M5570A

$50.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 1985-2004 8.8" Axle Installation Kit

Mustang 1985-2004 8.8" Axle Installation Kit

SKU: M4050B

$50.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Ford Black and Chrome Car Wheel Center Cap Kit - Satin

Ford Black and Chrome Car Wheel Center Cap Kit - Satin

SKU: M1096KBCS

$25.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang GT 2005-2009 Coupe Front Lower A-Arm Brace Upgrade Kit

Mustang GT 2005-2009 Coupe Front Lower A-Arm Brace Upgrade Kit

SKU: M5025A

$45.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

WIRE LOOM: FORD RACING LOGO, CHROME BASE/BLACK

SKU: 302640

$22.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Mustang 5.0L Coyote/7.3L Gas Automatic Transmission Flexplate Bolts

Mustang 5.0L Coyote/7.3L Gas Automatic Transmission Flexplate Bolts

SKU: M6379M50A

$35.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Chrome Breather Cap with Ford Racing Logo

SKU: M6766FRVCH

$22.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2015-2021 M14 x 1.5 Black Lug Nut Wheel Kit of 6

F-150 2015-2021 M14 x 1.5 Black Lug Nut Wheel Kit of 6

SKU: M1012F15B

$50.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

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