Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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8 results

PISTON AND ROD KEYCHAIN FEATURING FORD OVAL

PISTON AND ROD KEYCHAIN FEATURING FORD OVAL

SKU: 302700

$6.00

Shipping: Ships by Dec. 22

Pickup: Free at Dealer

FORD TOTAL CARE CLEANING KIT

FORD TOTAL CARE CLEANING KIT

SKU: MFPPCLEAN3

$160.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

FORD EXTERIOR CLEANING KIT

FORD EXTERIOR CLEANING KIT

SKU: MFPPCLEAN2

$120.00

Shipping: Ships by Dec. 22

Pickup: Free at Dealer

FORD INTERIOR CLEANING KIT

FORD INTERIOR CLEANING KIT

SKU: MFPPCLEAN1

$40.00

Shipping: Ships by Dec. 22

Pickup: Free at Dealer

FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

SKU: M1800FP

$29.00

Shipping: Ships by Dec. 22

Pickup: Free at Dealer

Ford Performance EZ-Up Tent Side Walls 10'

Ford Performance EZ-Up Tent Side Walls 10'

SKU: M1827W10A

$245.00

Shipping: Ships by Dec. 22

Pickup: Free at Dealer

Ford Performance 10x20" EZ-Up Tent

Ford Performance 10x20" EZ-Up Tent

SKU: M1827T20A

$1,300.00

Pickup Required

Pickup: Free at Dealer

Ford Performance 10x10" EZ-Up Tent

Ford Performance 10x10" EZ-Up Tent

SKU: M1827T10A

$935.00

Pickup Required

Pickup: Free at Dealer

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