Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2005-2014 Race Rear Lower Control Arm Bushings

                  Mustang 2005-2014 Race Rear Lower Control Arm Bushings

                  SKU: M5638A

                  $85.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2009 Air Filter Element

                  Mustang 2005-2009 Air Filter Element

                  SKU: M9601C

                  $95.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 351 Deep Rear Sump Oil Pickup Tube

                  Mustang 1964-1995 351 Deep Rear Sump Oil Pickup Tube

                  SKU: M6622DRS351

                  $100.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer - 0.950"

                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer - 0.950"

                  SKU: M8510B351

                  $70.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
                  Add to Cart
                  302-351W Camshaft Thrust Plate

                  302-351W Camshaft Thrust Plate

                  SKU: M6269A302

                  $60.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1995 Starter Index Plate Small Block Manual Transmission

                  Mustang 1979-1995 Starter Index Plate Small Block Manual Transmission

                  SKU: M7007B

                  $95.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2004 V8 Adjustable Clutch Cable

                  Mustang 1996-2004 V8 Adjustable Clutch Cable

                  SKU: M7553E302

                  $65.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-2014 8.8" Ring and Pinion Installation Kit

                  Mustang 1985-2014 8.8" Ring and Pinion Installation Kit

                  SKU: M4210A

                  $60.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1986-2004 Pinion Flange 8.8" Axle

                  Mustang 1986-2004 Pinion Flange 8.8" Axle

                  SKU: M4851C

                  $60.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
                  Add to Cart
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