Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1968-1997 Crankshaft Damper

                  Mustang 1968-1997 Crankshaft Damper

                  SKU: M6316C351

                  $435.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" x 8.5" MATTE BLACK MACHINED SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.5" MATTE BLACK MACHINED SINGLE WHEEL

                  SKU: M1007P1785MBM

                  $350.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 5.4L 4V Camshaft Drive Kit

                  Mustang 2005-2014 5.4L 4V Camshaft Drive Kit

                  SKU: M6004A544

                  $450.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 2.3L EcoBoost Crankshaft

                  Mustang 2015-2023 2.3L EcoBoost Crankshaft

                  SKU: M630323EB

                  $375.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" x 8.0" SINISTER BRONZE SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.0" SINISTER BRONZE SINGLE WHEEL

                  SKU: M1007P1780BRN

                  $345.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 2.3L EcoBoost High Performance Cams

                  Mustang 2015-2023 2.3L EcoBoost High Performance Cams

                  SKU: M625023EBH

                  $215.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
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                  High Performance Hydraulic Roller Cam Lifters

                  High Performance Hydraulic Roller Cam Lifters

                  SKU: M6500R302H

                  $450.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
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                  Mustang 2015-2024 Shifter Kit without Knob

                  Mustang 2015-2024 Shifter Kit without Knob

                  SKU: M7210MA

                  $315.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
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                  F-250 Super Duty 2020 7.3L Gas Engine Crankshaft

                  F-250 Super Duty 2020 7.3L Gas Engine Crankshaft

                  SKU: M6303SD73

                  $465.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
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