Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 SuperCrew 2015-2025 3pc All-Weather Floor Liner Tray for Carpet Floor

                  F-150 SuperCrew 2015-2025 3pc All-Weather Floor Liner Tray for Carpet Floor

                  SKU: ML3Z1613300AA

                  $205.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Bed Extender

                  F-150 2015-2025 Bed Extender

                  SKU: VLL3Z99286A40A

                  $389.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 BedRug Impact Bed Mat for 6.5' Bed

                  F-150 2015-2025 BedRug Impact Bed Mat for 6.5' Bed

                  SKU: VHL3Z99112A15B

                  $279.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100P

                  $499.00

                  F-150 2015-2025 BedRug Impact Bed Mat for 5.5' Bed

                  F-150 2015-2025 BedRug Impact Bed Mat for 5.5' Bed

                  SKU: VHL3Z99112A15A

                  $249.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
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                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  SKU: VKB3Z7855100H

                  $359.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
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                  Yakima Awning

                  Yakima Awning

                  SKU: VKB3Z99000C38E

                  $419.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
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                  Yakima Roof Mounted Ski/Snowboard Rack

                  Yakima Roof Mounted Ski/Snowboard Rack

                  SKU: VKB3Z7855100E

                  $389.00

                  Shipping: Ships by Apr 3
                  Pickup: Free at Dealer
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