Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Crossbar Kit

                  Maverick 2022-2025 Crossbar Kit

                  SKU: NZ6Z9948016A

                  $315.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel for SuperCab

                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel for SuperCab

                  SKU: VML3Z1863812B

                  $269.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Ranger 2019-2023 Heavy Duty Impact Bed Mat for 5.0' Bed

                  Ranger 2019-2023 Heavy Duty Impact Bed Mat for 5.0' Bed

                  SKU: VKB3Z99112A15B

                  $249.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Bronco 2021-2025 Air Design® Exterior Trim Hood Scoop

                  Bronco 2021-2025 Air Design® Exterior Trim Hood Scoop

                  SKU: VM2DZ16C630B

                  $449.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

                  F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

                  SKU: M15200RDL

                  $365.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Maverick 2022-2025 Lund Bed Extender

                  Maverick 2022-2025 Lund Bed Extender

                  SKU: VNZ6Z99286A40A

                  $369.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Thule Hitch Mounted Bicycle Carrier for 2 Bikes

                  Thule Hitch Mounted Bicycle Carrier for 2 Bikes

                  SKU: VM1PZ7855100AA

                  $429.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  F-150 2021-2023 Trailer Brake Control

                  F-150 2021-2023 Trailer Brake Control

                  SKU: ML3Z19H332AB

                  $285.00 + $182.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
                  F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

                  F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

                  SKU: LL3Z2655200A

                  $375.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
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