Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2021-2025 Bushwacker Paintable Fender Flares

                  Bronco Sport 2021-2025 Bushwacker Paintable Fender Flares

                  SKU: VM1PZ16268BC

                  $499.00

                  Shipping: Ships by Feb. 11
                  Pickup: Free at Dealer
                  Escape 2020-2024 Gatorback Black Ford Logo Splash Guards Rear Pair

                  Escape 2020-2024 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VLJ6Z16A550D

                  $249.00

                  Shipping: Ships by Feb. 11
                  Pickup: Free at Dealer
                  Ford Performance Procal 4 Calibration Delivery Tool

                  Ford Performance Procal 4 Calibration Delivery Tool

                  SKU: M12655F

                  $495.00

                  Shipping: Ships by Feb. 11
                  Pickup: Free at Dealer
                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

                  SKU: M6250E303

                  $410.00

                  Shipping: Ships by Feb. 11
                  Pickup: Free at Dealer
                  BOSS 302R/302S ABS MODULE

                  BOSS 302R/302S ABS MODULE

                  SKU: M2353CA

                  $450.00

                  Shipping: Ships by Feb. 11
                  Pickup: Free at Dealer
                  Bronco Sport 2021-2024 Carhart Rear 60/40 w/Ctr Armrest and Underseat Storage Pebble Gray Seat Covers

                  Bronco Sport 2021-2024 Carhart Rear 60/40 w/Ctr Armrest and Underseat Storage Pebble Gray Seat Covers

                  SKU: VM1PZ1863812C

                  $389.00

                  Shipping: Ships by Feb. 11
                  Pickup: Free at Dealer
                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers in Black

                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers in Black

                  SKU: VM1PZ1863812F

                  $269.00

                  Shipping: Ships by Feb. 11
                  Pickup: Free at Dealer
                  Covercraft Front Captain's Chair Seat Covers in Taupe

                  Covercraft Front Captain's Chair Seat Covers in Taupe

                  SKU: VML3Z15600D20A

                  $239.00

                  Shipping: Ships by Feb. 11
                  Pickup: Free at Dealer
                  Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

                  Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

                  SKU: VMR3Z19A412C

                  $299.00

                  Shipping: Ships by Feb. 11
                  Pickup: Free at Dealer
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