Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2021-2023 Bedliner For 5.5' Bed With Power Inverter

F-150 2021-2023 Bedliner For 5.5' Bed With Power Inverter

SKU: ML3Z9900038A

$375.00

Pickup Required

Pickup: Free at Dealer

Console Vault Vehicle Safe for Full Floor Console

Console Vault Vehicle Safe for Full Floor Console

SKU: VFL3Z2806202A

$329.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 2021-2025 Folding Hitch Mounted Basket

Bronco 2021-2025 Folding Hitch Mounted Basket

SKU: VM2DZ19J353A

$269.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

ARB TRED PRO RECOVERY BOARDS

ARB TRED PRO RECOVERY BOARDS

SKU: M1830RB

$275.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

4Knines Cargo Floor Mat for Pets

4Knines Cargo Floor Mat for Pets

SKU: VNL1Z7813046A

$209.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Fusion 2017-2020 4pc All Weather Floor Liner Tray

Fusion 2017-2020 4pc All Weather Floor Liner Tray

SKU: HS7Z5413300DA

$205.00

Shipping: Ships by Feb. 8

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Super Duty 2020-2025 Gooseneck Trailer Hitch Kit 27,500 lbs. GTWR

Super Duty 2020-2025 Gooseneck Trailer Hitch Kit 27,500 lbs. GTWR

SKU: LC3Z19F503A

$375.00

Super Duty F-250/350/450/550 2023-2025 Ford Trucks Roll-Up Tool Kit

Super Duty F-250/350/450/550 2023-2025 Ford Trucks Roll-Up Tool Kit

SKU: VRC3Z17003A

$499.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Sportz Truck Camping Tent for Styleside 5.5' Bed

Sportz Truck Camping Tent for Styleside 5.5' Bed

SKU: VAC3Z99000C38A

$319.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

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