Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Gatorback Splash Guards Rear Pair w/ Stainless Steel Ford Logo

                  Super Duty 2017-2022 Gatorback Splash Guards Rear Pair w/ Stainless Steel Ford Logo

                  SKU: VHC3Z16A550M

                  $369.00

                  Shipping: Ships by Feb. 14
                  Pickup: Free at Dealer
                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  SKU: M6675A50

                  $260.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Mustang 2010-2012 Boss 302S Front Grille

                  Mustang 2010-2012 Boss 302S Front Grille

                  SKU: M8200MBR

                  $425.00

                  Shipping: Ships by Feb. 14
                  Pickup: Free at Dealer
                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Black

                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Black

                  SKU: VPL3Z16A550D

                  $299.00

                  Shipping: Ships by Feb. 14
                  Pickup: Free at Dealer
                  F-150 2011-2014 Speed Control

                  F-150 2011-2014 Speed Control

                  SKU: BL3Z9A818AA

                  $205.00 + $140.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
                  Mustang 1986-2014 8.8" 3.31 Ring Gear and Pinion

                  Mustang 1986-2014 8.8" 3.31 Ring Gear and Pinion

                  SKU: M420988331

                  $270.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Super Duty Super Cab 2023-2025 Air Design® Door Molding, Satin Black

                  Super Duty Super Cab 2023-2025 Air Design® Door Molding, Satin Black

                  SKU: VPC3Z1820049B

                  $389.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Ranger 2024-2025 Retro Pink, Maroon & Purple Graphics

                  Ranger 2024-2025 Retro Pink, Maroon & Purple Graphics

                  SKU: VR1WZ6320000D

                  $209.00

                  Shipping: Ships by Feb. 14
                  Pickup: Free at Dealer
                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  SKU: VML3Z2663812A

                  $429.00

                  Shipping: Ships by Feb. 14
                  Pickup: Free at Dealer
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