Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2012-2013 Boss 302 Lowering Springs

Mustang 2012-2013 Boss 302 Lowering Springs

SKU: M5300T

$395.00

Shipping: Ships by Feb. 15

Pickup: Free at Dealer

Add to Cart

Super Duty Crew Cab 2019-2022 Folding Rear Row Seat Covers 60/40 in Taupe

Super Duty Crew Cab 2019-2022 Folding Rear Row Seat Covers 60/40 in Taupe

SKU: VKC3Z2663812E

$269.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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Mustang 2015-2023 Track Lowering Spring Kit

Mustang 2015-2023 Track Lowering Spring Kit

SKU: M5300YA

$340.00

Shipping: Ships by Feb. 15

Pickup: Free at Dealer

Add to Cart

Bronco Sport 2025 Air Design® Fender Flares

Bronco Sport 2025 Air Design® Fender Flares

SKU: VS1PZ16268A

$459.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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Yakima Rack Mounted Stand Up Paddleboard Carrier

Yakima Rack Mounted Stand Up Paddleboard Carrier

SKU: VKB3Z7855100H

$359.00

Shipping: Ships by Feb. 15

Pickup: Free at Dealer

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Ranger 2024-2025, Tailgate Lightbar Assembly

Ranger 2024-2025, Tailgate Lightbar Assembly

SKU: VRB3Z13B678A

$449.00

Shipping: Ships by Feb. 15

Pickup: Free at Dealer

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F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

SKU: FL3Z1520040J

$485.00

Shipping: Ships by Feb. 15

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Bronco 2024-2025 MOLLE Panel - RH

Bronco 2024-2025 MOLLE Panel - RH

SKU: VN2DZ99425B64B

$389.00

Shipping: Ships by Feb. 15

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Mustang 2024-2025 Air Design® Vapor Blue Quarter Window Scoop Kit (Coupe)

Mustang 2024-2025 Air Design® Vapor Blue Quarter Window Scoop Kit (Coupe)

SKU: VPR3Z63280B10AK

$359.00

Shipping: More inventory coming soon

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