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How can I switch from paper to electronic statements (or from electronic to paper statements)?

If signing in from the Ford Credit Mobile App

  1. Sign in to the mobile app
  2. Select “Settings” from the bottom menu
  3. Select the “Paperless Statements” Tile in the Account settings and Preferences section.

If signing in through Account Manager

Please follow these steps to set up how statements are received:

  1. Sign in to Account Manager.
  2. Select the Settings tab. The Settings page will display.
  3. Select "Notification Preferences".
  4. To change the Statements settings under Paperless Statements, select the radio button for which method you would like (paper or paperless).
  5. Click on "Save Changes".

Statements will be sent approximately 17 to 20 days before your next due date.

Note: All users will automatically be set to receive email notifications for Payment Received and Online Statement Available.