Contact Us

At Ford Motor Company, your satisfaction is important to us. We're here to help.

FORD MOTOR COMPANY

(800) 392-3673

Social Media

Ford Service - Twitter
@Ford
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Ford Credit
@FordCredit
Monday-Friday 8:00AM-8:00PM Eastern Time
Saturday 8:00AM-4:00PM Eastern Time
Sunday Closed
Lincoln
@LincolnClient
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Ford Service - Facebook
facebook.com/Ford
Monday-Friday 9:00AM-7:00PM Eastern Time
Saturday 9:00AM-5:30PM Eastern Time
Sunday Closed
Youtube
youtube.com/user/Ford

Vehicles

The goal of Ford Accessibility is to make it easier for people with diverse abilities to get on the road. That's why we offer a wide variety of features and adaptable vehicles to meet different needs, budgets, and personalities.  Explore Accessible Vehicles

Phone

Give us a call.

Ford United States

 

For the hearing- or speech-impaired: Please contact the Telecommunication Relay Service by dialing 711.
(800) 392-3673
Monday-Friday 8:00AM – 11:00PM EST
Saturday  8:00AM – 8:00PM EST
Sunday Closed
Ford Credit Customer Support
(800) 727-7000
Monday-Friday 7:00AM-7:00PM CT
Saturday 7:00AM-3:00PM CT
Sunday Closed
Ford Roadside Assistance
(800) 241-3673
24/7, 365
Lincoln Concierge United States
(800) 521-4140
24/7, 365

FordPass Rewards Customer Center

 

Knowledgeable representatives are available to assist you on your program inquiries.
833-385-0516

Monday – Friday

Saturday

9:00AM to 8:00PM EST

9:00AM to 5:30PM EST
Sunday Closed

Lincoln Rewards Customer Center

 

Knowledgeable representatives are available to assist you on your program inquiries.
833-385-0520

Monday – Friday

Saturday

9:00AM to 8:00PM EST

9:00AM to 5:30PM EST
Sunday Closed

Ford Pro Contact Center of Excellence

 
Option 1 - 800-34-FLEET (800) 343-5338
24/7, 365

Mail

If you prefer to send letters by post, our mailing addresses are below.
Ford Motor Company
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Ford Credit
Ford Credit
P.O. Box 35910
Cleveland, OH 44135-0910

Location unaware

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