Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

close Search anytime by typing

Search anytime by typing

Popular on Ford.com

Electric Vehicles
Ranger
Explorer

How do I...

Pay my bill
Update my SYNC
Replace a Part

Skip To Content Ford Home Page

SUVs & Cars

Capable, convenient, and versatile.

See the Ford Family of SUVs & Cars
- Mustang^®
  
  ^S1
- Escape^®
  
  ^S1
  
  Hybrid Available
- Bronco Sport^®
  
  ^S1
- Bronco^®
  
  ^S1
- Explorer^®
  
  ^S1
- Edge^®
  
  ^S1
- Mustang Mach-E^®
  
  ^S1
  
  All Electric
- Expedition^®
  
  ^S1
Trucks & Vans

Great Deals. Amazing Trucks.

View Offers
- Maverick^®
  
  ^S1
  
  Hybrid Available
- Ranger^®
  
  ^S1
- F-150^®
  
  ^S1
  
  Hybrid Available
- Super Duty^®
  
  ^S1
- E-Transit^™
  
  ^S1
  
  All Electric
- F-150 Lightning^®
  
  ^S1
  
  All Electric
- Transit^®
  
  ^S1
Electric & Hybrid

Learn More
- Mustang Mach-E^®
  
  ^S1
  
  All Electric
- F-150 Lightning^®
  
  ^S1
  
  All Electric
- E-Transit^™
  
  ^S1
  
  All Electric
- Maverick^®
  
  ^S1
  
  Hybrid Available
- F-150^®
  
  ^S1
  
  Hybrid Available
- Escape^® ST-Line Elite Hybrid
  
  ^S1
  
  Hybrid
- Escape^® Plug-in Hybrid
  
  ^S1
  
  Plug-In Hybrid
Performance Vehicles

Motorsports, Parts & Clubs

Check out the latest in Performance
- Explorer^® ST
  
  ^S1
- Bronco^® Raptor^®
  
  ^S1
- F-150^® Raptor^®
  
  ^S1
- F-150^® Raptor R^™
- Ranger^® Raptor^®
  
  ^S1
- Mustang^® GTD
- Ford Mustang^® Dark Horse^™ R
  
  Not Street Legal
- Ford Mustang^® GT3
  
  Not Street Legal
- Ford Mustang^® GT4
  
  Not Street Legal
- Ford GT Mk IV
  
  Not Street Legal
Commercial Vehicles

Big Savings on F-Series® Trucks

Shop Now
- E-Series Stripped Chassis
  
  ^S1
- F-Stripped Chassis
  
  ^S1
- E-Series Cutaway
  
  ^S1
- Transit^® CC-CA
  
  ^S1
- Transit^®
  
  ^S1
- Super Duty^®
  
  ^S1
- Chassis Cab
  
  ^S1
- E-Transit^™
  
  ^S1
  
  All Electric
- F-650 - F-750
  
  ^S1
Future Vehicles

Moving ahead to move you.

See what’s in the Future at Ford
- Mustang^® GTD
Build & Price

Search Inventory

Locate Dealer

Merchandise

Special Offers

Certified Used

EV Chargers

Parts

Ford Credit

Financing Options

Pre-Qualify
Shop by Category Shop All
Shop by Popular

Floor Mats

Tonneau Cover

Bed Cover

Splash Guards

Comfort & Convenience
Shop by Vehicle

Bronco

Maverick

F-150

Mustang
Support Home

FordPass App

FordPass Rewards

Service & Maintenance

Technology Support

Electric Vehicle Support

Schedule Service

Recalls & Customer Satisfaction Programs

Owner Manuals

SYNC & Navigation Updates

Pickup & Delivery

Mobile Service
Shop by Category Shop All
Shop by Popular

Floor Mats

Tonneau Cover

Bed Cover

Splash Guards

Comfort & Convenience
Shop by Vehicle

Bronco

Maverick

F-150

Mustang

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Great Deals. Amazing Trucks.

Electric & Hybrid

Performance Vehicles

Motorsports, Parts & Clubs

Commercial Vehicles

Big Savings on F-Series® Trucks

Future Vehicles

Moving ahead to move you.

Recent Searches

Clear

Suggested Searches

Search History

Recent Searches

Suggested Searches

Search History

Find your Super Duty®

Get Help From Local Dealer