Where do I find my Ford Owner’s Manual?

We’ve got you covered. You can find Owner’s Manuals online going back 10 years, plus Warranty Guides, Quick Reference Guides, and more. For vehicles with SYNC ® 4 Technology, you can also find your owner’s manual digitally on your in-vehicle display.

What do I need to do before I can start using remote services?

Remote start/stop, lock/unlock, vehicle health, and more is available once you activate your vehicle in the Ford app . * * The Ford app, formerly known as FordPass® app, is compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Terms & conditions apply. Visit ford.com for our privacy notice.

How do I remove a vehicle from the Ford app garage?

First, select the vehicles icon Swipe to the vehicle you’d like to remove, then select the Vehicle Details button Select Remove Vehicle then confirm your selection You’ve successfully removed your vehicle

What should I do if remote start isn’t working?

We’ve compiled this handy remote start troubleshooting guide to help make sure your remote start is ready when you are.

What is Ford Pickup & Delivery?

Just tell your dealer when and where you’d like to have your Ford vehicle picked up and we’ll come get it, service it at the dealership, and return it to you. Get more Pickup & Delivery details and schedule service. * * Ford Pickup & Delivery and Ford Mobile Service are offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible for Ford Pickup & Delivery and will require a Roadside event.

How does Ford Mobile Service work?

Our technicians can perform a lot of the same services remotely that we do in the dealership. We’ll come to your home or work and do our thing — freeing you up to do yours. Learn more about Ford Mobile Service and schedule service. * * Ford Pickup & Delivery and Ford Mobile Service are offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible for Ford Pickup & Delivery and will require a Roadside event.

Why should I choose Ford Parts?

Ford Parts are the only parts made by Ford, specifically for your Ford. Shop Ford Parts to find the parts that are right for you and your Ford vehicle.

What does Ford Protect ® offer?

Ford Protect offers vehicle coverage options beyond your Ford vehicle’s initial warranty. Explore Ford Protect Plans and find the one that works best for you.

What’s the difference between Ford Digital Experience and SYNC ® ?

The Ford Digital Experience * is a new spin on our in-vehicle technology. We’ve updated the cluster and in-dash screen as well as integrated Google apps and services like Google Assistant, Google Maps, and more on Google Play. It also offers 5G connectivity. Both the Ford Digital Experience and SYNC have Alexa Built-in integration and connectivity packages available, as well as integration with your phone and many other shared features. And the integration of Google apps and services into our new experience doesn’t mean you have to say goodbye to Apple CarPlay ® or Android Auto ™ . You have the power to choose — these options are available and can work together seamlessly. (For example, you can talk to Google Assistant while Apple CarPlay is active.) * Some Ford Digital Experience features require a Connected Services plan. Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

How do I schedule software updates?

Your vehicle will arrive with Automatic Updates enabled. Make sure you keep Automatic Updates toggled to On so your updates will be downloaded as soon they’re available. * Learn more about software updates and troubleshooting . * FordPass ® Connect, the FordPass ® app, and complimentary Connected Services are required for remote features (see FordPass Terms for details). Connected Services and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected Services excludes Wi-Fi ® hotspot.

What’s a Connected Service?

Connected features let you customize your vehicle experience with services like Ford BlueCruise, Connected Navigation, and the Ford Connectivity Package. Check out what services are available for your Ford vehicle .

How do I connect to Android Auto ™ and Apple CarPlay ® in my Ford vehicle?

Your Ford vehicle may be compatible with both Android Auto and Apple CarPlay. To use either feature, you need to connect your Android device , or connect your iPhone ® or iPad ® to your vehicle’s SYNC ® or Ford Digital Experience system.

How does care and maintenance differ for an electric vehicle?

Electric vehicles have different scheduled service needs than gas-powered vehicles. Learn how to stay on top of EV maintenance from routine service to daily care.

What electric vehicle services and support are available to me?

Explore everything you need to know about owning and driving an all-electric Ford vehicle from how to charge up, to maximizing range, and connecting it all with FordPass ® * . Find the support you need at EV HQ . * FordPass ® Connect, the FordPass ® app, and complimentary Connected Services are required for remote features (see FordPass Terms for details). Connected Services and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected Services excludes Wi-Fi ® hotspot.

What is the Ford Power Promise ™ ?

The Ford Power Promise is our commitment to EV confidence from day one. That starts with supporting you from the moment you take ownership and everywhere you go. Find answers to frequently asked questions .

How do I use the Ford Towing Calculator?

Quickly calculate the maximum loaded trailer weight and maximum tongue weight for your vehicle with a few easy steps.

How do I get started with towing?

We’ve put together Towing 101 to help you get hitched up. Explore towing resources including a towing dictionary, a collection of videos, and vehicle towing guides to help build your knowledge.

Which Ford truck is best for my towing and hauling needs?

We make plenty of cargo-capable trucks and SUVs. With a few short questions, you can find the one that’s right for your towing needs .

What towing technology is available on Ford trucks and how do I use it?

Check out the Towing Tips, Tools and Tech video for over an hour of towing knowledge, plus advanced technology available on Ford trucks and SUVs that you can put to good use.

What towing and hauling features are available on my Ford truck?

Explore a range of towing and hauling features available for your truck including Pro Trailer Backup Assist ™ , Trailer Reverse Guidance, and Smart Hitch.

The Official Ford Support Site | Ford Owner Support

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Get Personalized Help

Sign in to your vehicle dashboard for a more complete and connected experience. Manage your services, plus get help with your orders, vehicles, credit, and more.

In the Spotlight

Introducing Fathom^™

The electric vehicle you’ve been waiting for is on the way, starting at MSRP $28,350

[O11]

with a standard-range battery.

Learn More

Introducing Fathom^™

The electric vehicle you’ve been waiting for is on the way, starting at MSRP $28,350

[O11]

with a standard-range battery.

Learn More

Real Parts. Real Pros. Real Easy.

That’s what makes us the best choice to service your Ford. We’ve got Nate, and you, covered. And we’ve got decent coffee, too.

View All Service Offers

Pickup & Delivery

Let your dealer pick up, service, and return your vehicle. It’s complimentary.

[O2]

Explore Pickup & Delivery

FAQs

Ownership

Vehicle Maintenance

Technology

Electric Vehicles

Towing

Get Personalized Help

Sign in to your vehicle dashboard for a more complete and connected experience. Manage your services, plus get help with your orders, vehicles, credit, and more.

In the Spotlight

Introducing Fathom^™

The electric vehicle you’ve been waiting for is on the way, starting at MSRP $28,350

[O11]

with a standard-range battery.

Learn More

Introducing Fathom^™

The electric vehicle you’ve been waiting for is on the way, starting at MSRP $28,350

[O11]

with a standard-range battery.

Learn More

Real Parts. Real Pros. Real Easy.

That’s what makes us the best choice to service your Ford. We’ve got Nate, and you, covered. And we’ve got decent coffee, too.

View All Service Offers

Pickup & Delivery

Let your dealer pick up, service, and return your vehicle. It’s complimentary.

[O2]

Explore Pickup & Delivery

FAQs

Ownership

Vehicle Maintenance

Technology

Electric Vehicles

Towing

How can we help you today?

Get Personalized Help

Support Topics

Orders & Payments

Vehicle

Technology

Other Resources

Orders & Payments

Vehicle

Technology

Other Resources

FAQs

Where do I find my Ford Owner’s Manual?

What do I need to do before I can start using remote services?

How do I remove a vehicle from the Ford app garage?

What should I do if remote start isn’t working?

How can we help you today?

Get Personalized Help

Support Topics

Orders & Payments

Vehicle

Technology

Other Resources

Orders & Payments

Vehicle

Technology

Other Resources

FAQs

Where do I find my Ford Owner’s Manual?

What do I need to do before I can start using remote services?

How do I remove a vehicle from the Ford app garage?

What should I do if remote start isn’t working?