FAQs
What happens when I unplug my vehicle while Home Backup Power is running?
If you unplug your vehicle while Home Backup Power is running, the power transfer to your home will be stopped.
You can resume this power transfer by plugging your vehicle back in. If you have Home Backup Power set to Automatic, your power transfer will resume on its own. If you have Home Backup Power set to Manual mode, you will need to begin the power transfer using your vehicle's touchscreen.
How do I report problems with my Home Backup Power service?
If you are experiencing problems with your Home Backup Power service, please contact Ford at www.ford.com/help/contact.
Where can I find additional answers for Home Backup Power?
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